How is my package delivered?
All Canadian packages are delivered via Canada Post. For USA orders we deliver via USPS. The courier delivers between Monday and Friday. There is no courier service on the weekends.
For larger, heavier pieces delivery by truck may be required. If this is the case we will select a nearby trucking depot to have the piece(s) delivered to for pickup by the customer. Should home/business delivery be required, service by truck with power tailgate is available at an additional cost.
Note: Larger pieces may not be available to ship to the US. Please contact us with any questions regarding specific items.
How much will I pay for shipping?
We offer free shipping for hundreds of in-stock products. For parcels we offer affordable flat rate delivery options starting at $12.
Orders that require truck freight start at $125 and are delivered to a nearby trucking depot. Additional charges may apply for deliveries requiring truck with power tailgate. Specific costs are dependent on weight / size of order and location of delivery.
We reserve the right to adjust shipping costs on large pieces that require alternate shipping methods.
How long until I receive my items?
All in stock items will be shipped within 24 – 48 business hours. If, for any reason, your desired item is not in stock we will contact you immediately to advise of delivery time and answer any questions you may have
How will I know the delivery time?
As soon as the order is ready to be shipped, you will get a tracking code which will provide you with an ETA for delivery arrival.
If I buy several items, will they be delivered together?
If you order more than one item, we will do our best to send everything together whenever possible. Back-orders will be shipped at no additional cost.
If you have any further questions regarding shipping or any other subject, please feel free to contact us and we will be happy to assist you.